Resources » Disclosures
» Visa Check Card/ATM Card Disclosure
In this Agreement and Disclosure statement ("Agreement"),
"you" and "your" mean each and all of
those who agreed to be bound by this Agreement at the time
of application. Use of the card acknowledges receipt and agreement
to the terms. "Card" means the ATM or VISA Check/ATM
Card and any duplicates, renewals or substitutions the Credit
Union issues to you. "Account" means the account
designated on the application for your Card; "Credit
Union" means the Credit Union whose name appears on this
Agreement or anyone to whom the Credit Union transfers this
Agreement. "Transaction" means use of the Card or
the Account number on the Card and a Personal Identification
Number or Code ("PIN") required to perform a transaction
with the Card.
1. Issuance of Card. You have requested the Credit
Union to issue you a Card that can be used to access funds
in your Account. The Credit Union will issue you a PIN that
must be used with the Card for Transactions that require a
PIN. Do not reveal your PIN to anyone or write it down where
it is available to others.
2. Responsibility for Transactions. You are responsible
for any and all Transactions you make with the Card and/or
Transactions that you authorize another person to make with
the Card. If the Account is a joint account, all Transactions
involving the Account are binding on all Account holders.
Section 10 further details your responsibility for unauthorized
3. Use of the Card.
You may use the ATM and Visa Check/ATM card and PIN to do
- withdraw cash from your Account at ATMs and point-of-sale
- make deposits at NYCE machines in NJ and any CO-OP Network.
deposit taking ATM terminals.
- transfer money between allowable accounts.
- balance inquiries.
You may use the Visa Check/ATM Card without the PIN to do
- purchase goods and/or services at places that accept VISA
cards (these are point of sale terminals or POS Transactions).
- order goods or services by mail, fax and/or telephone
from places that accept VISA cards.
- make automatic payments from your Account to pay bills
and/or other charges provided that the payee agrees to accept
payments in this manner.
Some of these services may not be available at all ATM locations
and/or POS terminals.
For POS Transactions processed as VISA Check/ATM Card Transactions,
you must press the "Credit" button on the available
Use of the Card, the Account number on the Card, the PIN
or any combination of the three for automatic payments, purchases,
or to obtain cash from merchants, financial institutions or
others who honor VISA cards is an order by you for the withdrawal
of the amount of the Transaction from your Account. Each Transaction
with the Card will be charged to your Account on the date
the Transaction is posted to your Account.
Use of the Card is subject to the terms and conditions of
your Account and any future changes to your Account may affect
your use of the Card.
4. Limitations on Dollar Amounts and Frequency of Transactions.
The following limitations apply to the use of the Card:
- Maximum uses per day is 9 at an ATM
- Maximum uses per day is 12 as Visa/POS
- Maximum withdrawal of $500 per day at an ATM
- Maximum purchase of $1,500 per day as Visa/POS Transactions
- In compliance with Regulation D, only six (6) automatic transfers per month from available shares in your Base Share Account to your Checking Account.
5. Charges for Transactions. The amount of any charges
will be deducted automatically from your account.
- $ 2.00 - ATM/VISA Check Card Access, per month (add $1.50
per withdrawal in EXCESS of 5 per month, except for ADP
members using ADPFCU owned ATMs. Fee is waived with an aggregate
share balance of $5,000)
- $ .25 - Balance Inquiry
- $30.00 - Insufficient Funds Fee (NSF)
- $10.00 - Card Replacement Fee
- $10.00 - PIN Replacement Fee
A fee may be imposed by (1) an ATM operator not holding the
consumer's account, or (2) any national, regional, or local
network used to complete the transaction.
6. Overdrafts. You promise to pay the Credit Union
immediately upon demand for any negative (overdraft) balance
arising in your Account, unless you have available overdraft
privileges. If you do not have overdraft privileges, the Credit
Union may deduct the amount of the overdraft on your Account
from any other account you have with the Credit Union, aside
from an Individual Retirement Account.
7. Business Days. The business days of the Credit
Monday-Thursday: 9:00-7:00PM EST
Friday: 9:00-4:00PM EST
Holidays are not included
8. Right to Receive Documentation of Transactions.
- you will receive a receipt at the time you make any Transaction
using an ATM or POS terminal.
- you will be sent a monthly Account statement showing the
Transactions made with the Card unless there are no
Transactions in a particular month. In any case, you will
be sent a statement at least quarterly.
9. Disclosure of Account Information to Third Parties.
The Credit Union will disclose information to third parties
about your Account or the Transactions you make:
- when it is necessary for completing Transactions.
- in order to verify the existence and/or condition of your
Account for a third party such as a credit bureau or merchant.
- in order to comply with government agency or court orders.
- if you give us your written permission.
10. Liability for Unauthorized Transactions. Telephone
the Credit Union AT ONCE if you believe your Card has been
lost or stolen in order to guard against possible losses.
Failure to inform the Credit Union immediately could result
in the loss of money in your Account.
ATM and ATM/VISA CHECK CARD
- If you contact us within two business days of the loss
or your discovery of the loss, you can lose no more than
- if someone used your ATM and PIN without your permission.
- If someone used your ATM and PIN without your permission,
you could lose as much as $500 if you do not contact us
within two (2) days of discovery of the loss and we can
prove that we could have prevented the loss had you contacted
VISA CHECK CARD
For unauthorized VISA transactions on a lost or stolen Card:
- $0 liability and will not be held responsible for any
unauthorized uses if the cardholder reports the loss or
theft of the Card.
Also, if your statement shows Transactions that you did not
make and you do not contact the Credit Union within sixty
(60) days after the statement was mailed to you, you may not
get back any of the money lost after the sixty (60) days,
if we can prove that your contacting us would have prevented
If a good reason (such as a long trip or a hospital stay)
kept you from telling the Credit Union, the time periods may
be extended at the discretion of the Credit Union.
11. How to Notify the Credit Union in the Event of an
Unauthorized Transaction. If you believe the Card or PIN
has been lost or stolen or that someone has transferred or
may transfer money from your Account without your permission,
notify the Credit Union immediately:
For lost/stolen ATM Card call 973-974-7600;
For lost/stolen VISA Check/ATM Card call 973-974-7600 or
Or write: ADP Federal Credit Union, One ADP Blvd, Roseland,
12. Right to Stop Preauthorized Transactions. If you
have arranged in advance to have regular payments made from
your Account, you can stop any of these transactions. Call
the Credit Union at 973-974-7600 or write us at the above
address in time for us to receive your request three (3) business
days or more before the Transaction is scheduled to be made.
If you call, the Credit Union may also require you put your
request in writing and get it to us within 14 days after you
You do not have the right to stop payment on any point-of-sale
Transaction and/or ATM Transaction
13. Liability for Failure to Stop Payment of Preauthorized
Transactions. If you order the Credit Union to stop a
preauthorized Transaction three (3) business days or more
before it is scheduled and we not do so, we will be liable
for your losses or damages.
14. Liability for Failure to Make Transactions. If
the Credit Union does not complete a Transaction to or from
your Account on time or in the correct amount according to
the agreement, the Credit Union will be liable for your losses
or damages. The Credit Union will NOT be liable for the following:
- If through no fault of the Credit Union's you do not have
enough money in your Account to make the Transaction.
- If you have overdraft protection with the Credit Union
and the Transaction would exceed your overdraft protection
- If the ATM where you are making the Transaction does not
have enough cash.
- If the terminal or system was not working properly and
you knew about the breakdown when you started the Transaction.
- If circumstances beyond control (such as fire or flood)
prevent the Transaction, despite reasonable precautions
taken by the Credit Union.
- If your Account is subject to legal process or other claim.
- If you use a damaged or expired access device or an access
device that has been reported lost or stolen.
- If the Credit Union believes that something is wrong;
for example, that your Card has been stolen.
- If through no fault of the Credit Union, the payment information
for a preauthorized Transaction is not received.
15. Notice of Varying Amounts. If the preauthorized
payments/Trans- actions vary in amount, the payee will notify
you ten (10) days before each Transaction. You may choose
instead to get this notice only when the payment/Transaction
would differ by more than a certain amount from the previous
payment/Transaction or when the amount would fall outside
certain limits that you set.
16. Refusal to Honor Card. The Credit Union is not
liable for the refusal or inability of any electronic terminal
to honor the Card or to complete a withdrawal from your Account
or for the retention of the Card. The Credit Union is also
not responsible for the refusal of any merchant or financial
institution to honor the Card or for the retention of the
17. International Transactions. Transactions that are initiated in foreign
countries and foreign currencies will be charged to your Account in U.S. Dollars.
The conversion rate to dollars will be at the wholesale market rate or the government-mandated
rate, whichever is applicable, in effect one (1) day prior to the processing date
increased by one percent (1%).
18. Charges for International Transactions. VISA International
Service Assessment Fee (ISA) - A fee assessed on international
transactions representing 1% of the Transaction Amount of
purchases, credit returns and cash disbursements. The ISA
fee will be a credit on reversal transactions, not on credit
transactions. The ISA fee will be charged on all cross-border
transactions, regardless of whether or not currency conversion
19. Rules of Account. All Transactions covered by this Agreement are
also subject to all rules and agreements that govern the Account(s) being debited
or credited in connection with a Transaction, except as modified by this Agreement.
20. Effect of Agreement. Even though the sales, cash advance and/or
other slips that you sign or received when using the Card and/or the Account number
on the Card may contain different terms, this Agreement is the sole Agreement
that applies to all Transactions involving the Card.
21. Additional Benefits/Card Enhancements. The Credit Union may from
time to time offer additional services to your Account. Some may be at
no additional cost to you and others may involve a specific
fee. You understand that the Credit Union is not obligated
to offer such services and may withdraw or change them at
22. Change in Terms. The Credit Union may change this Agreement from
time to time by giving you written notice. If any change results in greater cost
or liability to you or decreases access to your Accounts, you will be given at
least twenty-one (21) days notice of the change.
23. Termination of Account. The Credit Union reserves the right to cancel
your Card at any time. You may cancel your Card at any time. The Card remains
the property of the Credit Union. If either you or the Credit Union cancels your
Card, you agree to return the Card to the Credit Union or destroy it upon the
Credit Union's request.
24. No Waiver. The Credit Union can delay enforcing any of its rights
under this Agreement and the law any number of times without losing them.
25. Statements and Notices. Statements and notices will be mailed to
your most recent address. In the case of joint accounts, notice sent to any one
Account holder will be considered notice to all.
26. General. To the extent permitted by law, you agree to pay reasonable
costs, including attorneys' fees, in the event the Credit Union sues you to enforce
this Agreement. This Agreement is binding upon your heirs, personal representatives
and successors and if more than one, jointly and severally.
27. Signatures. By signing in the Signature area of the application
when you receive it, you agree to the terms of this Agreement. Use of the card
also acknowledges receipt and agreement to the terms. Retain this Agreement for
ERROR RESOLUTION NOTICE
In case of errors or questions about your electronic transfers,
telephone us at 973-974-7600 or write us at ADP
Federal Credit Union, One ADP Boulevard, Roseland, NJ 07068
as soon as you can, if you think your statement or receipt
is wrong or if you need more information about a transfer
listed on the statement or receipt. We must hear from you
no later than 60 days after we sent the FIRST statement on
which the problem or error appeared.
- Tell us your name and account number.
- Describe the error or the transfer you are unsure about
and explain as clearly as you can why you believe it is
an error or why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your
complaint or question in writing within 10 business days.
We will tell you the results of our investigation within
10* business days after we hear from you and will correct
any error promptly. If we need more time, however, we may
take up to 45** days to investigate your complaint or question.
If we decide to do this, we will credit your account within
10* business days for the amount you think is in error, so
that you will have use of the money during the time it takes
us to complete our investigation. (If the error you assert
is an unauthorized VISA transaction, other than a cash disbursement
at an ATM, we will credit your account within 5 business days
unless we determine that the circumstances or your account
history warrant a delay, in which case you will receive credit
within 10 business days.) If we ask you to put your complaint
or question in writing and we do not receive it within 10
business days, we may not credit your account.
If we decide that there was no error, we will send you a
written explanation within three business days after we finish
our investigation. You may ask for copies of the documents
that we used in our investigation.
*If you give notice of an error within 30 days after you
make the first deposit to your account, we will have 20 business
days instead of 10 business days.
**If you give notice of an error within 30 days after you
make the first deposit to your account, notice of an error
involving a point of sale transaction, or notice of an error
involving a transaction initiated outside the U.S., its possessions
and territories, we will have 90 days instead of 45 to investigate.