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Visa Check Card/ATM Card Disclosure

Resources » Disclosures » Visa Check Card/ATM Card Disclosure

In this Agreement and Disclosure statement ("Agreement"), the words
"you" and "your" mean each and all of those who agreed to be bound by this Agreement at the time of application. Use of the card acknowledges receipt and agreement to the terms. "Card" means the ATM or VISA Check/ATM Card and any duplicates, renewals or substitutions the Credit Union issues to you. "Account" means the account designated on the application for your Card; "Credit Union" means the Credit Union whose name appears on this Agreement or anyone to whom the Credit Union transfers this Agreement. "Transaction" means use of the Card or the Account number on the Card and a Personal Identification Number or Code ("PIN") required to perform a transaction with the Card.

1. Issuance of Card. You have requested the Credit Union to issue you a Card that can be used to access funds in your Account. The Credit Union will issue you a PIN that must be used with the Card for Transactions that require a PIN. Do not reveal your PIN to anyone or write it down where it is available to others.

2. Responsibility for Transactions. You are responsible for any and all Transactions you make with the Card and/or Transactions that you authorize another person to make with the Card. If the Account is a joint account, all Transactions involving the Account are binding on all Account holders. Section 10 further details your responsibility for unauthorized transactions.

3. Use of the Card.
You may use the ATM and Visa Check/ATM card and PIN to do the following:

  • withdraw cash from your Account at ATMs and point-of-sale (POS) terminals.
  • make deposits at NYCE machines in NJ and any CO-OP Network.
    deposit taking ATM terminals.
  • transfer money between allowable accounts.
  • balance inquiries.

You may use the Visa Check/ATM Card without the PIN to do the following:

  • purchase goods and/or services at places that accept VISA cards (these are point of sale terminals or POS Transactions).
  • order goods or services by mail, fax and/or telephone from places that accept VISA cards.
  • make automatic payments from your Account to pay bills and/or other charges provided that the payee agrees to accept payments in this manner.

Some of these services may not be available at all ATM locations and/or POS terminals.

For POS Transactions processed as VISA Check/ATM Card Transactions, you must press the "Credit" button on the available keypad.

Use of the Card, the Account number on the Card, the PIN or any combination of the three for automatic payments, purchases, or to obtain cash from merchants, financial institutions or others who honor VISA cards is an order by you for the withdrawal of the amount of the Transaction from your Account. Each Transaction with the Card will be charged to your Account on the date the Transaction is posted to your Account.

Use of the Card is subject to the terms and conditions of your Account and any future changes to your Account may affect your use of the Card.

4. Limitations on Dollar Amounts and Frequency of Transactions. The following limitations apply to the use of the Card:

  • Maximum uses per day is 9 at an ATM
  • Maximum uses per day is 12 as Visa/POS
  • Maximum withdrawal of $500 per day at an ATM
  • Maximum purchase of $1,500 per day as Visa/POS Transactions
  • In compliance with Regulation D, only six (6) automatic transfers per month from available shares in your Base Share Account to your Checking Account.

5. Charges for Transactions. The amount of any charges will be deducted automatically from your account.

  • $ 2.00 - ATM/VISA Check Card Access, per month (add $1.50 per withdrawal in EXCESS of 5 per month, except for ADP members using ADPFCU owned ATMs. Fee is waived with an aggregate share balance of $5,000)
  • $ .25 - Balance Inquiry
  • $30.00 - Insufficient Funds Fee (NSF)
  • $10.00 - Card Replacement Fee
  • $10.00 - PIN Replacement Fee

A fee may be imposed by (1) an ATM operator not holding the consumer's account, or (2) any national, regional, or local network used to complete the transaction.

6. Overdrafts. You promise to pay the Credit Union immediately upon demand for any negative (overdraft) balance arising in your Account, unless you have available overdraft privileges. If you do not have overdraft privileges, the Credit Union may deduct the amount of the overdraft on your Account from any other account you have with the Credit Union, aside from an Individual Retirement Account.

7. Business Days. The business days of the Credit Union are:

Monday-Thursday: 9:00-7:00PM EST
Friday: 9:00-4:00PM EST
Holidays are not included

8. Right to Receive Documentation of Transactions.

  • you will receive a receipt at the time you make any Transaction using an ATM or POS terminal.
  • you will be sent a monthly Account statement showing the
    Transactions made with the Card unless there are no
    Transactions in a particular month. In any case, you will be sent a statement at least quarterly.

9. Disclosure of Account Information to Third Parties. The Credit Union will disclose information to third parties about your Account or the Transactions you make:

  • when it is necessary for completing Transactions.
  • in order to verify the existence and/or condition of your Account for a third party such as a credit bureau or merchant.
  • in order to comply with government agency or court orders.
  • if you give us your written permission.

10. Liability for Unauthorized Transactions. Telephone the Credit Union AT ONCE if you believe your Card has been lost or stolen in order to guard against possible losses. Failure to inform the Credit Union immediately could result in the loss of money in your Account.

ATM and ATM/VISA CHECK CARD

  • If you contact us within two business days of the loss or your discovery of the loss, you can lose no more than $50,
  • if someone used your ATM and PIN without your permission.
  • If someone used your ATM and PIN without your permission, you could lose as much as $500 if you do not contact us within two (2) days of discovery of the loss and we can prove that we could have prevented the loss had you contacted us.

VISA CHECK CARD
For unauthorized VISA transactions on a lost or stolen Card:

  • $0 liability and will not be held responsible for any unauthorized uses if the cardholder reports the loss or theft of the Card.

Also, if your statement shows Transactions that you did not make and you do not contact the Credit Union within sixty (60) days after the statement was mailed to you, you may not get back any of the money lost after the sixty (60) days, if we can prove that your contacting us would have prevented these losses.

If a good reason (such as a long trip or a hospital stay) kept you from telling the Credit Union, the time periods may be extended at the discretion of the Credit Union.

11. How to Notify the Credit Union in the Event of an Unauthorized Transaction. If you believe the Card or PIN has been lost or stolen or that someone has transferred or may transfer money from your Account without your permission, notify the Credit Union immediately:

For lost/stolen ATM Card call 973-974-7600;
For lost/stolen VISA Check/ATM Card call 973-974-7600 or after hours,
1-800-472-3272
Or write: ADP Federal Credit Union, One ADP Blvd, Roseland, NJ 07068

12. Right to Stop Preauthorized Transactions. If you have arranged in advance to have regular payments made from your Account, you can stop any of these transactions. Call the Credit Union at 973-974-7600 or write us at the above address in time for us to receive your request three (3) business days or more before the Transaction is scheduled to be made. If you call, the Credit Union may also require you put your request in writing and get it to us within 14 days after you call.

You do not have the right to stop payment on any point-of-sale Transaction and/or ATM Transaction

13. Liability for Failure to Stop Payment of Preauthorized Transactions. If you order the Credit Union to stop a preauthorized Transaction three (3) business days or more before it is scheduled and we not do so, we will be liable for your losses or damages.

14. Liability for Failure to Make Transactions. If the Credit Union does not complete a Transaction to or from your Account on time or in the correct amount according to the agreement, the Credit Union will be liable for your losses or damages. The Credit Union will NOT be liable for the following:

  • If through no fault of the Credit Union's you do not have enough money in your Account to make the Transaction.
  • If you have overdraft protection with the Credit Union and the Transaction would exceed your overdraft protection limit.
  • If the ATM where you are making the Transaction does not have enough cash.
  • If the terminal or system was not working properly and you knew about the breakdown when you started the Transaction.
  • If circumstances beyond control (such as fire or flood) prevent the Transaction, despite reasonable precautions taken by the Credit Union.
  • If your Account is subject to legal process or other claim.
  • If you use a damaged or expired access device or an access device that has been reported lost or stolen.
  • If the Credit Union believes that something is wrong; for example, that your Card has been stolen.
  • If through no fault of the Credit Union, the payment information for a preauthorized Transaction is not received.

15. Notice of Varying Amounts. If the preauthorized payments/Trans- actions vary in amount, the payee will notify you ten (10) days before each Transaction. You may choose instead to get this notice only when the payment/Transaction would differ by more than a certain amount from the previous payment/Transaction or when the amount would fall outside certain limits that you set.

16. Refusal to Honor Card. The Credit Union is not liable for the refusal or inability of any electronic terminal to honor the Card or to complete a withdrawal from your Account or for the retention of the Card. The Credit Union is also not responsible for the refusal of any merchant or financial institution to honor the Card or for the retention of the Card.

17. International Transactions. Transactions that are initiated in foreign countries and foreign currencies will be charged to your Account in U.S. Dollars. The conversion rate to dollars will be at the wholesale market rate or the government-mandated rate, whichever is applicable, in effect one (1) day prior to the processing date increased by one percent (1%).

18. Charges for International Transactions. VISA International Service Assessment Fee (ISA) - A fee assessed on international transactions representing 1% of the Transaction Amount of purchases, credit returns and cash disbursements. The ISA fee will be a credit on reversal transactions, not on credit transactions. The ISA fee will be charged on all cross-border transactions, regardless of whether or not currency conversion occurs.

19. Rules of Account. All Transactions covered by this Agreement are also subject to all rules and agreements that govern the Account(s) being debited or credited in connection with a Transaction, except as modified by this Agreement.

20. Effect of Agreement. Even though the sales, cash advance and/or other slips that you sign or received when using the Card and/or the Account number on the Card may contain different terms, this Agreement is the sole Agreement that applies to all Transactions involving the Card.

21. Additional Benefits/Card Enhancements. The Credit Union may from time to time offer additional services to your Account. Some may be at
no additional cost to you and others may involve a specific fee. You understand that the Credit Union is not obligated to offer such services and may withdraw or change them at any time.

22. Change in Terms. The Credit Union may change this Agreement from time to time by giving you written notice. If any change results in greater cost or liability to you or decreases access to your Accounts, you will be given at least twenty-one (21) days notice of the change.

23. Termination of Account. The Credit Union reserves the right to cancel your Card at any time. You may cancel your Card at any time. The Card remains the property of the Credit Union. If either you or the Credit Union cancels your Card, you agree to return the Card to the Credit Union or destroy it upon the Credit Union's request.

24. No Waiver. The Credit Union can delay enforcing any of its rights under this Agreement and the law any number of times without losing them.

25. Statements and Notices. Statements and notices will be mailed to your most recent address. In the case of joint accounts, notice sent to any one Account holder will be considered notice to all.

26. General. To the extent permitted by law, you agree to pay reasonable costs, including attorneys' fees, in the event the Credit Union sues you to enforce this Agreement. This Agreement is binding upon your heirs, personal representatives and successors and if more than one, jointly and severally.

27. Signatures. By signing in the Signature area of the application when you receive it, you agree to the terms of this Agreement. Use of the card also acknowledges receipt and agreement to the terms. Retain this Agreement for your records.


ERROR RESOLUTION NOTICE

In case of errors or questions about your electronic transfers, telephone us at 973-974-7600 or write us at ADP Federal Credit Union, One ADP Boulevard, Roseland, NJ 07068 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  • Tell us your name and account number.
  • Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
  • Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will tell you the results of our investigation within 10* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45** days to investigate your complaint or question. If we decide to do this, we will credit your account within 10* business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. (If the error you assert is an unauthorized VISA transaction, other than a cash disbursement at an ATM, we will credit your account within 5 business days unless we determine that the circumstances or your account history warrant a delay, in which case you will receive credit within 10 business days.) If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.

If we decide that there was no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.

*If you give notice of an error within 30 days after you make the first deposit to your account, we will have 20 business days instead of 10 business days.

**If you give notice of an error within 30 days after you make the first deposit to your account, notice of an error involving a point of sale transaction, or notice of an error involving a transaction initiated outside the U.S., its possessions and territories, we will have 90 days instead of 45 to investigate.

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v.2 05/07

 


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